TrustRadius Insights
Bug Triage System: Many users have expressed their appreciation for HackerOne's bug triage system, stating that they consistently receive …
Overview
What is HackerOne?
HackerOne is a hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be exploited, from the company of the same name in San Francisco. The service is used for vulnerability location, pen testing, bug bounty, and…
Recent Reviews
Product Demos
Bug Bounty Hackerone login demo section
YouTube
Bug Bounty Product Demo with HackerOne Co-Founder Michiel Prins
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is HackerOne?
As a hacker-powered security platform, HackerOne gives organizations access to a large community of hackers. Armed with a database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and reporting real-world security weaknesses for organizations across all industries and attack surfaces. The vendor states its customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Intel, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Verizon Media. Headquartered in San Francisco, HackerOne has a presence in London, New York, the Netherlands, France, Singapore, and over 70 other locations across the globe.
HackerOne Video
HackerOne Integrations
- Assembla
- Azure DevOps Server
- Azure DevOps Services
- Bugzilla
- Freshdesk
- GitHub
- GitLab
- HackEDU
- Jira Software
- Jira Service Management
- JupiterOne
- Cisco Vulnerability Management
- PagerDuty
- Phabricator
- Redmine
- ServiceNow IT Business Management
- Slack
- Splunk Cloud
- Splunk App for Infrastructure, or Splunk APM
- Sumo Logic
- Zendesk Explore
- Zendesk Guide
- Zendesk Sunshine
- IBM Resilient Security Orchestration
- Automation and Response (SOAR)
- MantisBT
- Mircosoft Teams
- OTRS
- Trac
HackerOne Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | Global |
Comparisons
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Reviews and Ratings
(12)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Bug Triage System: Many users have expressed their appreciation for HackerOne's bug triage system, stating that they consistently receive updates on the status of their bug reports within the promised time frame. These timely updates provide users with transparency and reassurance.
Attractive Bug Bounty Programs: Reviewers have highlighted HackerOne's hosting of bug bounty programs with attractive payouts, noting that numerous well-known and reputable companies participate in these programs. This attracts skilled security researchers who are motivated to find vulnerabilities and earn rewards.
User-Friendly Interface: Users commonly find HackerOne easy to work with, emphasizing its user-friendly interface and intuitive design. The platform's usability makes it accessible to both experienced cybersecurity professionals and those new to the field.
Difficulties during verification: Some users have reported difficulties while transferring the bounty and going through the verification process on HackerOne. These challenges have been mentioned by multiple reviewers, indicating a recurring issue that needs to be addressed by HackerOne.
Unsatisfactory response time: The response time of certain programs on HackerOne has been consistently criticized as unsatisfactory by some users. This feedback highlights a need for improvement in terms of speed and efficiency in resolving issues raised by researchers.
Challenges for non-programmers: Users without a background in programming have expressed frustration with getting started on HackerOne, as they found the provided video series to be unhelpful in explaining key concepts. This feedback suggests the need for clearer and more accessible resources to accommodate users with diverse backgrounds and skill sets.